Phoenix Hotel Liverpool, Liverpool

The hotel is cozy and modern, with extremely clean and comfortable rooms. The staff is incredibly helpful and friendly, making the stay totally chilled. However, relied on taxis for transportation was a bit of a hassle due to several events happening that weekend.

I had a mixed experience at the hotel. The rooms were nicely decorated and in the morning, there were balloons and decorations which was amazing. However, the rooms needed a bit of vacuuming. The service was excellent overall with a gorgeous atmosphere, helpful staff, and clean surroundings. The location was good for accessing local transport to Liverpool city, though a bit far from the center. The dining experience was without breakfast, which was disappointing, and the cost was not justified. Despite some drawbacks, the facilities were decent overall.

The hotel offers beautiful and clean rooms, but there were issues with room allocation despite prior arrangements. The service was exceptional, with attentive staff going above and beyond, even surprising with a complimentary treat. The dining options were average, and breakfast could be skipped for better alternatives nearby. Overall, a mix of positive and negative experiences.

The hotel is conveniently close to LFC Anfield Stadium and a short drive from the city center. The service was exceptional with accommodating and attentive staff. However, the location experienced some safety concerns during a particular incident. The dining options were limited, urging guests to explore alternatives. The rooms were modern and stylish, offering essential amenities, but there were issues with temperature control and towel hanging options.